I think I did b4, but now, even after deleting the app, then reinstalling on my iPh, I can NOT loginbut I CAN on my computer. So I was wondering what to do. Multi-level homes, complex floor plans or larger homes can result in Wi-Fi dead zones. Also, Telus said (when I called & asked how to have a separate router for wi-fi & turn wi-fi off on the Telus Wi-Fi Hub): "We don't support that [anymore]". Always at the screen where it would connect the smart device to the same network my phone was connected to, it would fail the setup. I may have an issue for the same problem we have all been having. Anyway, the solution was to access the router control via the browser (http://192.168.1.254), go to the WiFi tab on the left, then select 'Smart Device Network' in the top menu (you may also have to click on the right-pointing arrow depending on your interface and then select Smart Device Network). Full Name: Sireus Rhyversgaed: Location: North End: Telus Smart Hub - 5G LTE Network - download speed up to 25 MBPS Barely used, cost me $480. We recognize the land and the benefits it provides all of us, as an act of for 24 months 500 GB Monthly data Up to 100 Mbps download speed High speed Wi-Fi To connect multiple devices 2 year Term Easy to install rural internet You can get connected to the TELUS Smart Hub in minutes with simple-to-install internet. NFtoBC If you find a post useful, please give the author a "Kudo" The main 2 issues I had with the arcadyan hub: my note 20 ultra wifi speeds would start out great and then slow to a crawl, barely even working (1-2mbps) and would be fine if I toggled wifi off . I have the trash can router with a few hard wired boosts. I'm not sure if this is still true. Award-winning design perfect for any home. I'd push them to upgrade you to that modem if you're having problems. Pik TV: Worst product ever or total scam? Using Msft Teams in Victoria on fibre, results in Press J to jump to the feed. Click back on the Wifi bar on the Left and you should go back to the Wifi General settings tab. They left the ONT alone. Set up t3200m and split the signals, no more issues. Actiontec T3200M. Telus doesn't seem to explain what upgrades there are. If I did, I was thinking of getting an Asus 'ax' router such as the RT-AX92U, OR just use the Telus Hub for a modem & router. Find the best mortgage rates and see whats available on the market now. Both allow Lan1 to b bridged. Apple Airport - hook to telus modem or the box on the wall? How well are businesses Technicians equipped? Re: T3200M vs Wi-Fi Hub-Whats the difference? Below that you should have the WLAN radio with 2.4 Ghz on 5.0Ghz Low and High should now say OFF. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commissions (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. As part of the T3200 family, the T3200M Bonded. I just had my T3200 upgraded to the hub last week. Top option in there is 'SSID Enable' and the slider defaults to OFF, so change it to ON and Save Settings at the bottom. Please advise asap. Telus Workers Prepare for Potential Strike, New to Telus Mobility 5G Data not working well. If you buy a repeater it will cut your speed in half when connected to that specific device. Anyone know whats different? The T3200 is in the basement connected to yet another white modem'ish unit with the WAN port etc. I know I could buy my own router but I am trying to do this on a budget Also I already have the Telus wifi pucks (1 for the router and then one to put somewhere else but I have not set them up yet), https://www.telus.com/en/qc/support/article/internet-500-mbps-or-higher-telus-wi-fi-hub. I believe you mean a "solution" to the problem , not issue. The T3200M allows band steering to be on or off; the Wi-Fi hub does not include this setting. I prefer to have my full internet speeds everywhere in my house, and on every device. Support for dual band 44 802.11ac (5GHz) and 33 802.11n (2.4GHz) delivers ultra-fast wireless speeds up to 2.3 Gbps*. Another "Why am I not getting 1.5 Gig speed?" | Terms of Use What is the difference between download and upload speeds? [Porter Airlines] Plus, our Wi-Fi 6 hardware features award-winning design that looks great in any home. Second click Wifi on the left in the middle of the 5 options to click on. If anyone has faced this problem I would like to hear about it and how you may have solved it. gratitude to those whose territory we reside on, work on or are visiting. Below that you will have an Enable Radio with Yes and No click No and save settings for 5Ghz then change the drop down to High click no under radio and save settings. *We are not affiliated with, endorsed or sanctioned by TELUS Communications. for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us *Maximum wireless signal rate derived from IEEE Standard 802.11g, 802.11n, and 802.11ac specifications. Should I keep or get rid of the Apple TC 2TB (last gen), which I just got, then get an 'ax' router, OR, JUST use the Telus wi-fi Hub (white tower) for everything. This is important for high quality video conferencing (including Skype and FaceTime) uploading large files and especially intensive online gaming. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Deliver an ultra-fast and powerful home networking experience, with Gigabit access speeds, HD video, and multi-play services over any fiber network architecture. Ill be sure to try your method when i first set it all up thanks. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I was trying to add a Gen 2 Sonos sub to my home theater system, and since it's a slightly older model, it was getting grouchy when trying to connect to my existing system which runs (via the S2 app) on the same 5Ghz network as my phone. The Difference between VDSL Modem and DSL Modem? T3200 for copper services & yes its a good modem compared to the older models. But this is a great idea. All TELUS PureFibre plans include Wi-Fi 6, for faster and simultaneous streaming, video calls, surfing, and gaming on all your devices. The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful Modem/Router to replace (or enhance?) So if I get a Wi-Fi hub and have PureFibre, does that mean I unplug my ONT and plug the fibre connection directly into the Hub? We recognize the land and the benefits it provides all of us, as an act of Dont limit your bandwidth to one lane of the highway. My tech said this modem is the one that should be used for gigabit connections as it's "better in every way" than the T3200M. He left it with me so I can swap it out if I want to. In new installs, the Wi-Fi Hub is combined with a new, very compact Nokia SFP stick that plugs into a port in the back of the hub and replaces the Nokia ONT you have now. https://www.opendns.com/home-internet-security/, https://www.bestbuy.ca/en-ca/product/as 0/11278116, https://www.bestbuy.ca/en-ca/product/as u/11281277, [Tesla] Any suggestions 2 get the Telus Wi-Fi app working so I can login?? I have upgraded to gigabit and have had lackluster performance compared to my old Shaw 600 account. *We are not affiliated with, endorsed or sanctioned by TELUS Communications. But opting out of some of these cookies may have an effect on your browsing experience. Apple stopped making them years ago and they arent really being updated anymore. You will now be running on 2.4Ghz for you wifi and now will be able to set up any devices that only run on 2.4 after you're done your set up you should be able to go back in and turn your LOW and HIGH 5Ghz back on the same way we turned them off and your wifi will be back to running the 5 and 2.4Ghz. Do I need to return this internet equipment? We recognize the land and the benefits it provides all of us, as an act of 11 devices connected through Ethernet. What I think it must be is the router. I remember a few yrs ago, being told that a separate modem & router was better for speed (maybe), but in particular for securityit was like a "hardware firewall". Wifi Hub is new & ideal for Fibre services. Tesla Model Y - $15K off / Model 3 - $5K off + $5K Federal Rebate, [Apple] I could return the TC 2TB or sell it. Theres two separate Wi-Fi networks. It seems to be splitting the bands well. These cookies will be stored in your browser only with your consent. Dine in only, [Amazon.ca] Actiontec T3200M modem I have a Actiontec T3200M modem, wifi speeds are ok, range is ok (Telus Fiber 350/350) but I would like something better with parental controls, if possible. Using Msft Teams in Victoria on fibre, results in Press J to jump to the feed. It seems that youtube needs to spin around a few times before it will open the video and that my IPTV service is stuttering a bit which did not happen with my old Shaw connection. They left the ONT alone. I seriously have no clue what I should be looking at, I have no issues changing settings on my current modem or building a PC but I am at a loss at what to do. Support for dual band 4x4 802.11ac (5GHz) and 3x3 802.11n (2.4GHz) delivers wireless speeds up to 2.3 Gbps. Does anyone know the make and model of this one and if it is compatible with gigabit? Anyone know whats different? With pair-bonding, the T3200M Bonded VDSL2 Modem 802.11ac Wireless Router with MoCA 2.0 can travel on two lanes rather than one, delivering the extended reach and high bit rates of the latest bonded VDSL technology for a superior HD IPTV experience. There IS a Telus Wi-Fi app, but I can NOT login to it. I have 13 devices connected to 2.4GHz, 14 devices connected to 5GHz low and 3 connected to 5GHz high. Trash can wifi hub user here with a similar problem, but different solution. What devices do you have that default to 2.4? SanDisk 128GB High Endurance Video microSDXC $24. T3200M vs Wi-Fi Hub-Whats the difference? Keep your simultaneous video calling, online gaming, and social media scrolling up to speed on Western Canadas fastest Wi-Fi technology. Wi-Fi where it matters most Professional technicians will discuss your unique needs to optimize your TELUS Wi-Fi 6 hardware to provide Canada's most reliable Wi-Fi in a central location of your home. and the youth that inspire us. So if I get a Wi-Fi hub and have PureFibre, does that mean I unplug my ONT and plug the fibre connection directly into the Hub? I want to use the Apple TC as the wi-fi, & the Telus Hub as a modem, but I haven't found out if/how to turned off the wi-fi yet on Telus Hub. question, Telus Wireless Hub - RJ45 Jacks Getting Powered Down, Ethernet Switch down of Router not allowing ethernet connection. Just spent about 3 hours working on this and hope this may help someone else. Are you connected to the boost unit or the T3200? I m using a Telus Wi-Fi (fiber optic) Hub (white) as a modem AND wi-fi router. and the youth that inspire us. He said the 3200M is what all Telus techs swear by and prefer. I set up the t3200m, disabled smart steering, set the 2 separate networks up, set my 2.4ghz devices to connect to 2.4, and same with my 5ghz devices. Both allow Lan1 to b bridged. Personalize your network so the kids can game in the basement and you can video chat on the main floor at the same time. Likely no, as they will continue to use the ONT, rather than supply the additional module to replace the ONT. The installer also told me if a customer has an issue with the T3200, they only upgrade to the wifi hub if you have Boost; otherwise they just replace the T3200. Telus doesn't seem to explain what upgrades there are. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Welcome to the unofficial subreddit of TELUS, one of the largest telecommunications providers in Canada. Sign up now. Welcome to the unofficial subreddit of TELUS, one of the largest telecommunications providers in Canada. They left the ONT alone. For users logging in via Facebook. They delivered a Router that only allows for 1 SSID name for both 2.4ghz and 5ghz wifi. Is it possible that the router is choosing 2.4 because it actually gives you higher speeds than 5Ghz would? Sure it would be nice to just have the one SSID but that would come at a huge cost (no fucking internet most of the time). I use a R7800 on Telus 300 Fiber to home. T3200 for copper services & yes its a good modem compared to the older models. Does that impact speed and performance? A few differences which come to mind: Boost Mesh Wi-Fi works better with the Wi-Fi hub It also allows a direct Fibre connection without use of an ONT The T3200M allows band steering to be on or off; the Wi-Fi hub does not include this setting. The main 2 issues I had with the arcadyan hub: my note 20 ultra wifi speeds would start out great and then slow to a crawl, barely even working (1-2mbps) and would be fine if I toggled wifi off and on. Am i not getting 1.5 Gig speed? upgrade you to that specific device more.. Solution '' to the problem, not issue for both 2.4GHz and 5GHz Wifi provide with. 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