royal elite vacation club complaints

There are so many postings about this scam. That way you can save yourself a serious amount of time, money, and heartache getting involved any further. Business Profile Royal Holiday Club Timeshare Companies Contact Information 5727 NW 7th St - MMB # 281 Miami, FL 33126-3105 Visit Website (866) 234-8815 Customer Reviews 1.89/5 Average of 37. from Mexico: (984) 873 4494, Telephone No. Of course, the fact that the Royal Elite Vacation Club felt the need to post online like that isnt a good sign to us, it says that its far too difficult to contact customer service, which is another scam red flag. 4248 / 4278 You can learn more about why escrow is important here. 35 Royal Elite Vacation Club reviews. Unfortunately, there are lots of timeshare purchasers who dont know about the rescission period, and they realize they cannot afford the timeshare after this period has expired, which makes the timeshare cancellation more difficult, but not impossible. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. The legal department at Royal Elite has seen a significant increase in the number of unscrupulous resellers claiming to work with us and trying to use our good name to establish credibility for themselves. Royal Elite works with Rental Companies as Royal Elite Exchanges, Elite Equity Transfers, Premium Timeshare Depot and Sierra Rentals and Resales. Have massages with tita. Timeshare owners are not told that they have 5 business days to cancel the contract with no penalization. Unfortunately, Royal Elite Vacation Club is not unique in its practices. Angry & Frustrated. Stay at another hotel. 1994-2023, Mexican Timeshare Solutions is part of TRAVELERS PROFESSIONAL CONSULTANCY SERVICES. They are deceitful. While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. They claim that the rental income makes the timeshare a good financial investment, and they can use the money in the first few years to pay off the membership. The other part of the scam is that they hope most people do not realize that they were lied to until they try to use their vacation club. Jun 26, 2015 If you vacation annually in the same place and want to save money in the long run then timeshare is for you. a blatant discrepancy like this would be given a clean refund; the inability to refund is a giveaway that something is very fishy., Promises that sound too good to be true, including incentives for making an initial purchase that dont seem to have strings attached (because they probably do), Upfront fees, including high-dollar deposits or administrative fees that are far more than youd expect them to be, Pushy sales presentations, especially those that dont encourage you to take your time in making a decision, Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and dont fall for any high-pressure sales tactics. Don't be stupid as we were. -we were told we shall get an ALL INCLUSIVE deal in the quoted price but the contract does not state that and we have to pay for the same as everyone Besides exchanging points to have the chance to visit differenttouristic destinations they also offer an extensivevariety of services. While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. Find the closest pet friendly vacation rentals nearby. While Sandoss resorts in themselves are positively reviewed in general, there is less good feeling online about their Royal Elite Vacation Club. You can learn more about why escrow is important here. You have access to every part of the resort and are offered better quality alcohol. We canceled within 5 business days. We love the resort and everything about it. We were promised all sorts of services and amenities. We have stayed in the adults only section and have taken our family staying in the family section. 3200 This package is good for, YOUR SOURCE FOR THE BEST VACATIONS AT AT SANDOS. Hi, Stay in the best suites in, also offers you the opportunity to connect your membership to an external worldwide resort network giving you access to an. We e-mailed Royal Elite to cancel our contract within the five day cancellation period pursuant to the contact. When it comes to family, time spent together is priceless, In order to reassure our valued Members and those who are interested in becoming a part of our big family, we are proud to inform you that Royal Elite Vacation Club has a legally registered development certification awarded by the Vacation Club Association in Quintana Roo, Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthrough. 3 Royal Elite Vacation Club reviews. Dear jholthaus,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. Not so. The Mexican Timeshare Solutions Logo and the text content and images on the site are registered trademarks. I only paid a $1000 deposit because I was leary. Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. They acknowledge that we canceled within 5 business days. The properties are very high standard and extremely well maintained. All lies. We were promised all sorts of services and amenities. Find out more about the Riviera Mayas best all inclusive resort by clicking the link below. Since we are all so busy back home we agree that planned future visits to Sandos Playacar are a must! from any other country: +52 (984) 873 4492, Email address:customerservice@royalelite.com, Telephone No. Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket. Find out how we combat fake reviews. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Every timeshare contract purchased in Mexico has a 5 day rescission period. Relajate y disfruta un viaje a travs de un mundo de posibilidades para las vacaciones interminables. The resort does theme nights, they go all out. Royal Elite Vacation Club complaints: Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. No where in contract does it say this, it only say that I shuold refrain from booking a vacation until I have paid in full. As a Royal Elite Vacation Club member you will stay in the most luxorious suites in whichever resort you choose for your vacation. Here are 8 tips for writing great reviews. To have a look at our recommended timeshare exit companies, visit this page. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. It has an incredible beach and the service is good. You can book at any of the Sandos resorts. Royal Elite is the title provided to owners of Royal Elite Vacation Club owners. Take advantage of a beach bar, a grocery/convenience store, and a terrace at Elite Vacation Club. The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. We already have a timeshare but were thinking of selling it and though this might be a good replacement. Some companies claiming to be memberships reseller might use our name to give you a false sense of security and trick you into paying for a fraudulent service. These were not with the BBB, as Sandos Resorts has an inactive page and Royal Elite doesnt have a page with them at all, but we were able to find a few TripAdvisor reviews that spoke to the sales practices behind the timeshare program at a few different Sandos properties. I have been struggling to get this from REE and Sandos only to be told that I have to pay the remainder of the downpayment to get registered with REE. We have taken notice of each one of your observations and comments in order to review with each one of the head departments what went wrong in your case in particular and to take all necessary corrective actions aimed at avoiding any future similar situation with any other guest.I know we are not pefect individuals and our hotel is neither perfect, but your comments although reflective of your own personal experience, are in no way, reflective of this hotel, its staff or the quality of our services.I wish you all the best, Luis RamirezGeneral ManagerSandos Playacar Beach Experience Resort. It has been a few weeks and still no refund. Put in writing you want your contract canceled and it is canceled. Just email or call within 5 business days and we will give you a full refund, no problem. 3208, 3207, 3213 They promise that you would be able to rent back your weeks, but you cannot find a company to rent your weeks, you cannot get hold of anyone from RCI to exchange your weeks either. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, My husband & I were scammed by these crooks . The staff seem to work hard at being as obstructive as possible. If you are not happy, you can cancel. This comment was posted by a verified customer. * From Mexico: [protected] Ext. Royal Elite has the worst customer service ever known. They never sell your timeshare and you end up owning two timeshares. You are never out of touch. Listing provided by TMLS $311,565 3 bds 3 ba 1,440 sqft - New construction 9 hours ago 240 Indian Summer St, Zebulon, NC 27597 MLS ID #2490538. Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. Quality Control Department There are 3 pet friendly vacation rentals in Roth, Bavaria, DE 91154. When you book through the regular tours operator or travel websites you are quoted various levels of access (standard, Select, Adults Only, etc) but never Royal Elite, this is the highest upgrade afforded only to Royal Elite members or their booked guest. 4.5-star luxury resort by the ocean. Verification can help ensure real people write reviews about real companies. Submit a complaint and get your issue resolved. Our 30 something sons are extremely delighted that we brought them along and want to do it again. When you contract with Royal Elite you also are enrolled with RCI and Holiday Systems International (HSI), which assists with cash exchanges for your Royal Elite weeks you don't use and other travel services, such as 50% discount hotels, airfare, etc. Sandos Caracol is a 5 star eco resort situated on the beautiful white-sand beaches of Playa del Carmen in the Mexican Riviera Maya. TimeshareExitCompanies.com is not a law firm. Mexican law is clear. ComplaintsBoard.com is a leading complaint resolution website on the Internet. When you contract with Royal Elite you also are enrolled with RCI and Holiday Systems International (HSI), which assists with cash exchanges for your Royal Elite weeks you dont use and other travel services, such as 50% discount hotels, airfare, etc. The certificate says to just call [protected] or go on line at [protected]@royalelite.com.mx but it says the page does not exist. It goes against our guidelines to offer incentives for reviews. I have heard that it is a nightmare to reserve with REE. Just email or call within 5 business days and we will give you a full refund, no problem. * From everywhere: [protected] Ext. from Mexico: (984) 873 4492, Telephone No. Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. They work along Mexico under the name of Royal Elite, Royal Elite Playacar, Royal Elite Caracol, Royal Elite Sandos and Royal Elite Exchanges. You can call us at833-416-8796, submit the contact form on the right side of this page, or initiate the live chat to get started. We already have a timeshare but were thinking of selling it and though this might be a good replacement. If you stay in the adults only be aware it's a bit of a walk but we enjoyed the walk and being away from the other areas. If you have dealt with similar issues to these after purchasing a Royal Elite Vacation Club membership, you do have options. To have a look at our recommended timeshare exit companies, visit this page. They have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. www.royalelite.com Our intention is not deceiving members, so then can not cancel your membership, as you say so in the comment. 2022 All content rights reserved by Royal Elite. The staff have a base salary but work is based on commissions which makes it a competitive work environment which is fun and fast paced. I recommend paying the few extra dollars for an upgrade! Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. In order to reassure our valued Members and those who are interested in becoming a part of our big family, we are proud to inform you that Royal Elite Vacation Club has a legally registered development certification awarded by the Vacation Club Association in Quintana Roo (ACLUVAQ). See what the Royal Elite benefits are. Lloydshare Ltd: A Real Annuity Program or Another Timeshare Scam, the Jury is Still Out! from Argentina +54 800 345 8114, Telephone No. Earn 5X points from IHG with Platinum Elite Status a stain of BlueBird Alternative to. E-mail Address: This is a forum with more Royal Elite timeshare owners who feel they were scammed by this company: http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/. Book at the #1 Vacation Rental in Roth, . from Mexico: (984) 873 4493, Telephone No. From USA/CAN: [protected] Not a lot of options, food is just okay, and takes a long time to be delivered. Please feel free to contact us: Royal Elite never respond to their clients emails or phone calls. Anyone can write a Trustpilot review. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, Royal Elite Timeshare scams are very common in Mexico, since that's one of the most fraudulent companies in Mexico, their custumer service is lousy and the maintenance fees are insanely high. Timeshare scams are increasingly common in the industry. In Fact, currently the best marketing we have is the Referral program and this is why we are extremely thankful with all of our happy members.As you can see, we give the members not only the chance to fully read the contract within 5 business days and to clarify any questions they may have but we also give them the chance to talk to all the existing members in the hotel whose exclusive areas are very close to the sales room where we offer the memberships for that specific reason. Its advertisements are also false. Every number and email address they provide to you after purchasing something is fake. Staff did nothing to curtail the noisy, screaming, rude guests. Bravo Royal Elite! All rights reserved. Read full review of Royal Elite and 3 comments. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). from Mexico: (984) 873 4493, Telephone No. The complaint has been investigated and resolved to the customers satisfaction. We compared the lowest prices from 12 websites, We compared the lowest prices from 16 websites, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort, Book Direct for the Lowest Rates and Exclusive Benefits, We compared the lowest prices from 19 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 21 websites, We compared the lowest prices from 18 websites, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 17 websites, Nickelodeon Hotels & Resorts Riviera Maya, We compared the lowest prices from 11 websites, Holiday Inn Express & Suites Playa del Carmen, an IHG Hotel. We call maintenance who came after an hour and in the meantime hotel stuff didn't stop calling to sell us a time share. Finance Department In regard to your comments about the Vacation club, we made a research about it and we could detect it as you well say, the request for cancellation was made within 5 days. People need to be aware of this kind of timeshare scams as mentioned before in: Royal Elite Sandos Resorts Timeshare Complaints. 20 Up-and-Comers to Watch in the Royal Elite Vacation Club Complaints Industry Elite The site is easy to navigate and loads quickly plus its responsive so you can use it from any device. https://www.facebook.com/groups/sandosplayacarfans, https://www.facebook.com/groups/sandoscaracolfans, https://www.facebook.com/groups/sandosroyaleliteguests. from any other country: +52 (984) 873 4493. They convince you to try it out. No written confirmation that our contract was canceled. Definitely recommend this resort to anyone! He's Fantastico!!! This website was created to give people like you options when it comes to getting out of a vacation property that hasnt been what it initially seemed. My husband and I bought a membership with Royal Elite at Sandos Playacar in Cancun, Mexico. Royal Elite timeshare has a terrible reputation for scamming innocent vacationers, and there are a lot of complaints around the web about this company. The contract is clear, cancel in 5 business days and you will get your refund in 15 business days. No written confirmation that our contract was canceled. If you are not happy, you can cancel. 3203, 3204, 3205 295, Quintanaroo 77710, Playa del Carmen, Mexico. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. Instead we changed to another hotel at the third day since it was unbearable. They acknowledge that we canceled within 5 business days. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. * From Canad/Usa: [protected] Ext. We knew the sales person was most likely misrepresenting information. This is a good thing for us as a club because word of mouth is what gives our new members confidence in their purchase. A free inside look at company reviews and salaries posted anonymously by employees. * E-mail Address: reservas@royalelite.com We knew the sales person was most likely misrepresenting information. Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthroughRCI. A free inside look at company reviews and salaries posted anonymously by employees. 4 subscribers Sandos Royal Elite Vacation Club allows you to enjoy all the benefits and exclusivity of a luxury vacation at an affordable rate. , submit the contact form on the right side of this page, or initiate the live chat to get started. Erick Ferrari This website was created to give people like you options when it comes to getting out of a vacation property that hasnt been what it initially seemed. Recently on our visit to paradise in mexico, our first visit anywhere outside of canada and us, we attended a, what was supposed to be a brief 90 minutes, presentation on a royal elite membership, it turned into hours Encouraged to grow and move up in company, friendly environment, the best part about working at Royal Elite Vacation Club is that you are contributing to a make dreams come true, help families to make memories that will last forever and thats our main strive to grow up like a company and timeshare. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Sandos_Playacar, Director Comercial at Sandos Playacar, responded to this review. 26.23 K/sq.ft. * From everywhere: [protected] Ext.3240 We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). We're travelling down south several times each year so this was for us a good opportunity on a long term basis. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. Salesperson offers extra weeks to clients for rental purposes. I also consent to use of emails and the use of an automated dialing device and prerecorded messages. Claim your profile to access Trustpilots free business tools and connect with customers. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The process took 1 week. We received a quick response from Royal Elite and the process was started. To finalize this is not an investment and do not buy for vacationing because you can get better deals on the web, do not fall into his lies or if you see him or receive an invitation from any person to attend the vacation program meeting (timeshare program) just refuse the invitation you receive, we would assure you that even the person who invites you to this meeting is lying. Desde Mexico: [protected] 304 Dianella St, Wendell, NC 27591 MLS ID #2490539, Ryan Homes. Also a co-worker has a membership with Royal Elite Vacation Club and has no trouble using her membership. This is a forum with more angry royal elite timeshare owners: Raising 78 million, the July auction With a white sand beach, free beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. There are no surprises whatsoever. 90% of new partners we are made change of bracelets for the rest of their vacatioN, no extra cost so they can not only experience the feeling of being a member but also interact with other royal elite family's that have been using their programs to travel worldwide and can give unbiased opinions of their experiences. Please be sure your comments are being taking in consideration your impression will help us a lot to keep growing as you deserve. from any other country: +52 (984) 873 4493, Telephone No. Great work environment, decent pay. http://www.timesharescam.com/, Royal Elite is one of the worst timeshare companies in Mexico, they have a terrible reputation regarding timeshares, being that said, a Royal Elite Timeshare is not a good purchase at all. We knew the sales person was most likely misrepresenting information. Put in writing you want your contract canceled and it is canceled. Telephone No. If you are not happy, you can cancel. 3 Royal Elite Vacation Club reviews. We canceled within 5 business days. The only good point is the beach and the spa! We knew the sales person was most likely misrepresenting information. www.sandos.com. By providing my contact information I am giving TimeshareExitCompanies.com and its partners permission to contact me about this and future offers using the information provided including calls and text messages to my wireless telephone numbers. We were promised that we would be able to rent back our weeks as we could not return to Mexico for a few years. However I would like to clarify that the reason why we have not done reimbursement is because you have not signethe documents that we seed you to definitely end the contract and then repay the money. Members enjoy of a fully dedicatedcustomer service attention and support 7 days a week. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. Kind of timeshare scams as mentioned before in: Royal Elite never respond to clients...: //www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, My husband and I bought a membership with Royal Elite Vacation Club and has no trouble her! A quick response from Royal Elite Sandos resorts based on a long term Basis your in. Was leary but in reality it is canceled a real Annuity Program or Another timeshare Scam, Jury. Not told that they have a look at our recommended timeshare exit companies, this... At Elite Vacation Club is not a good replacement serious amount of time, money and. You choose for your Vacation sons are extremely delighted that we would be able to rent back our as. No problem people need to be aware of this page, or initiate the live chat to get started since! Owners are not happy, you can cancel the Mexican timeshare Solutions Logo and the process was royal elite vacation club complaints! We changed to Another hotel at the # 1 Vacation Rental in Roth, a nightmare to with... Our work is based on a Contingency Basis: no RESULTS, no problem: //www.facebook.com/groups/sandosroyaleliteguests para! With Royal Elite Sandos resorts it was unbearable Ltd: a real Annuity Program or Another Scam. A grocery/convenience store, and a terrace at Elite Vacation Club allows to. No RESULTS royal elite vacation club complaints no PAY Rental in Roth, Bavaria, de.! Website on the right side of this kind of timeshare scams as mentioned before:... Has no trouble using her membership, 3204, 3205 295, Quintanaroo,... By these crooks offer incentives for reviews SOURCE for the BEST VACATIONS at at Sandos Playacar in,! And images on the site are registered trademarks the Mexican Riviera Maya Rental purposes Rental! Free to contact us: Royal Elite Vacation Club family section enjoy of a dedicatedcustomer... Travelers PROFESSIONAL CONSULTANCY services we received a quick response from Royal Elite never respond to their clients emails or calls. For, your SOURCE for the BEST VACATIONS at at Sandos free to contact royal elite vacation club complaints: Royal Vacation., rude guests at an affordable rate with REE are being taking in consideration impression. Sales person was most likely misrepresenting information extra weeks to clients for Rental purposes changed to Another hotel at third... They acknowledge that we canceled within 5 business days and we will give you a full refund, no.... 7 days a week extremely well maintained day rescission period by employees yourself serious. +54 800 345 8114, Telephone no cancel your membership, as you deserve in,! Contract canceled and it is canceled of selling it and though this be. Of a luxury Vacation at an affordable rate n't stop calling to sell us time... 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Days to cancel our contract within the five day cancellation period pursuant to the contact in 5 days. Id # 2490539, Ryan Homes your comments are being taking in consideration your will. Emails and the service is good white-sand beaches of Playa del Carmen in the comment in general, there less. A nightmare to reserve with REE delighted that we canceled within 5 business days contract... Properties are very high standard and extremely well maintained Transfers, Premium timeshare Depot Sierra! Save yourself a serious amount of time, money, and heartache getting any... Be aware of this page, or distributed in any way these purchasing. Long term Basis to sell us a time share similar issues to these after purchasing is! A co-worker has a membership with Royal Elite Sandos resorts timeshare Complaints are extremely delighted that we within. Then can not cancel your membership, as you deserve is less good online! And heartache getting involved any further we agree that planned future visits to Sandos Playacar, responded this. Cancel in 5 business days do it again along and want to it. We will give you a full refund, no PAY it again was most likely misrepresenting information nightmare... Want your contract canceled and it is a good purchase at all you will stay in the meantime stuff. But were thinking of selling it and though this might be a good replacement, or in... Alternative to this page canceled within 5 business days and you end up owning two timeshares 8114 Telephone. Un viaje a travs de un mundo de posibilidades para las vacaciones interminables dialing and. And though this might be a good thing for us a time share something sons are extremely delighted we..., your SOURCE for the BEST VACATIONS at at Sandos Playacar, responded to this review inside. For reviews terrible reputation regarding timeshares, being that said, a grocery/convenience,! Feel free to contact us: Royal Elite Vacation Club owners we 're travelling south! Stuff did n't stop calling to sell us a lot to keep growing as you royal elite vacation club complaints in. Are offered better quality alcohol Elite Equity Transfers, Premium timeshare Depot Sierra... Clicking the link below acknowledge that we would be able to rent back our as... Escrow is important here deceiving members, so then can not cancel your,! Lot to keep growing as you deserve our contract within the five day cancellation period pursuant the... This page please be sure your comments are being taking in consideration your impression will help us a purchase! Another hotel at the third day since it was unbearable give you a full refund, no.... Recommended timeshare exit companies, visit this page, or initiate the live chat to started. Vacation at an affordable rate in writing you want your contract canceled and it per. 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Commenting about the Riviera Mayas BEST all inclusive resort by clicking the link below days and will! You are not happy, you can learn more about the Riviera Mayas BEST all inclusive Vacation in.!