Checking your Telkom contract balance is important to ensure that you don’t exceed your monthly limit and incur unnecessary charges. Fortunately, Telkom has made it easy for customers to check their contract balance using various methods. In this article, we will discuss the different ways you can check your Telkom contract balance.
Via Telkom App
The Telkom app is an efficient way to check your Telkom contract balance. The app is available for both Android and iOS users. Follow these steps to check your contract balance on the Telkom app:
1. Download the Telkom app from Google Play Store or Apple Store.
2. Install and open the Telkom app on your device.
3. Log in to your Telkom account using your Telkom number and password.
4. Once logged in, click on ‘Usage’ from the menu options.
5. You will be able to view your current contract balance and other usage details.
Via USSD
USSD is a convenient way to check your Telkom contract balance without the need for internet connectivity. Follow these steps to check your contract balance using USSD:
1. Dial *188# from your Telkom number.
2. Select option 1 for ‘My Account’.
3. Select option 1 again for ‘Balance Enquiry’.
4. Your current contract balance will be displayed on your screen.
Via SMS
You can also check your Telkom contract balance using SMS. Follow these steps to check your contract balance via SMS:
1. Compose a new SMS.
2. Type ‘BAL’ in the message field.
3. Send the SMS to 188.
4. You will receive a reply message with your current contract balance.
Via Telkom Website
The Telkom website is another way to check your contract balance. Follow these steps to check your contract balance on the Telkom website:
1. Visit the Telkom website at www.telkom.co.za/.
2. Log in to your Telkom account using your Telkom number and password.
3. Once logged in, click on ‘Usage and Balance’ from the menu options.
4. You will be able to view your current contract balance and other usage details.
In conclusion, checking your Telkom contract balance is crucial to avoid overuse and unnecessary charges. You can use any of the methods mentioned above to check your contract balance conveniently. Always ensure that you keep track of your usage, and in case of any issues, contact Telkom customer care for assistance.