for your local Royal Caribbean International office phone number. Due to circumstances, I had to cancel again. Since my sailing date is very near, I wanted to explain them the situation directly on call. Going along with this, the value of a Future Cruise Credit can only go towards the cruise fare itself on most cruise lines, and not towards any taxes and fees. We have 5 in a cabin, so that is not really an option since we do not want to upgrade to a suite. Royal Caribbean hopes this change will provide more flexibility for anyone with a FCC, as most FCCs were set to expire at the end of 2022. It really gets very frustrating continuing to deal with the antiquated processes behind these Future Cruise Credit certificates. Call us at 800-288-6006 if you need help finding the perfect cruise. Royal Caribbean Blog Crown & Anchor Society Perfect Day at CocoCay Contact Us Back to Main Menu. Funds held in penalty refers to the fare price paid for a cruise, which becomes a penalty if a cruise is canceled too close to the sailing date. When you get your FCC email, look for an expiration date to understand when you must use it by. < < < < < < < < < < < < < < < < < < < < < < < < < < <. You can redeem your Future Cruise Credit online, or through your Travel Advisor. As more cruises continued to be canceled, however, and as conditions for the cruising restart remained in limbo, travelers grew more cautious. You apply it just like any form of payment. Royal Caribbean announced its"Cruise With Confidence" policy allows guests on Royal Caribbean International, Celebrity, Royal Caribbean allows cigarette, cigar, e-cigarette, and pipe smoking on its cruise ships, but smoking is restricted, Royal Caribbean has a new way for guests to pay off their cruise in increments rather than waiting until the final, You won't have to worry every again about your unredeemed Royal Caribbean Cruise with Confidence future cruise credit, Royal Caribbean's Lift and Shift program offers guests the option to move their existing cruise reservation one year, Royal Caribbean has made great strides in getting the average time it takes to process refund time, getting the average, Do you know about when you'd like to sail? You will also receive a new Future Cruise Credit based on the remaining amount paid. Contact Us Get support by Phone or Email +65 6675 0413 Email Your Questions That part of the policy made it easy for people to book a cruise and not have to buy insurance if the sailing happened, but they weren't able to go for some reason. So, we start to get more calls. Strong database management skills, ability to create reports . Is there definite confirmation of whether this is book by or sail by date? Some cruise lines have been flexible with this policy, but your mileage may vary. Some exclusions may include: Each cruise line will have its own limits on when you can redeem your Future Cruise Credit, which may be subject to expiry and blackout date limitations for new bookings. I found that the other day as well and cannot for the life of me find it again..I soooo wished I had bookmarked it.. As @MiguelBpointed out, you can get the balance, but ONLY if you have not applied any of the FCCfrom that particular FCC certificate to another booking. However, it probably will cause problems by being posted here as no one. I can also do a FUNDS MAINTENANCE TRANSFER of TAXES after final payment between my November and February bookings or I can simply change the ship and sail date from November to April (which I actually might do as so to create a 'new backup'). The cruise line has not allowed passengers to take unused portions of FCCs not used to book the cruise as onboard credit. Does it get converted to onboard credit? Alternatively, a full refund is an option for your clients, if preferred. Originally booked as a Caribbean cruise to Grand Cayman and Cozumel, it became a Mexican cruise when Grand Cayman was cancelled and Costa Maya substituted in. This is the case for Royal Caribbean and most of the big cruise lines. If your sailing was cancelled as part of our COVID-19 operations suspension, you will receive one Future Cruise Credit combining the two amounts: 100% of your original Future Cruise Credit amount and 125% of any additional cruise fare funds paid on the reservation. It makes sense since the FCC balance will bereissued under a new certificate number after we sail on 4/24/21 (fingers crossed!). Dont Miss: What Is The Average Cruise Price. To make it easy for you during this difficult time, we will take care of everything no action needed from your end.Alternatively, a full refund is an option for your clients, if preferred. More Seeing as its a 'zero dollar fare' I can make any changes I want after final payment without a penalty so I am in a bit of what one would call 'a sweet spot'. On Princess.com, it's very easy to see your future cruise credits. A FCC may be used towards the deposit and/or base cruise fare of any future cruise. All CFAR credits are valid for a period of two years from the original date of travel. You can't use the FCC to pay the initial deposit on a new cruise, but you can apply it to the entire cruise after it has been received. If you prefer a refund, this request for any funds paid over-and . Now we have 2 other cruises booked before the Alaska cruise in August. Enter your Future Cruise Credit number(s). You cannot paste images directly. Many of the FCCs are set to expire in the next few months, when many guests have not yet been able to redeem their credits. Minimally, immediately, it should be possible to let a Crown & Anchor member view current Future Cruise Credit certificates and their current status (i.e., if used or not, etc). 2. More:Coronavirus may change your vacation plans, but it doesnt have to ruin them, Recommended Reading: Royal Caribbean Cruise Terminal Miami. At the end of youse cruise, you can settle your account with cash, by credit or debit card or with onboard credit. Menu. Wave season the period between January and March when cruise lines offer some of their best deals is here. It will offset any purchases that you make on the ship. And by the way, this requires more training than other things, Fain said. Royal Caribbean allows guests to use their future cruise credits to pay their cruise fare, including the deposit. The FCC is fine where it is on the August Alaska cruise but I'm worried about getting more FCC's before I use up the first FCC. Like what you see? Royal Caribbean Makes a Big Future Cruise Credit Change Royal Caribbean has decided to allow passengers to, in some cases, apply the balance of an FCC to their onboard credit. Book your next Royal Caribbean cruise today! This varies by cruise line. In the end, the remaining balance to be paid was only 180 euro. Anyone who has a future credit and cant or wont cruise is in a tough spot. Cruisers' Choice Awards! You do not need to request your refund until December 31, 2021. Weve added a lot of people to the process. It cannot be used towards add-on purchases, like drink packages, shore excursions, port fees or taxes. Royal Caribbean International currently operates the five world's largest cruise ships. Also Check: Cruise From Usa To Australia 2022. The policy with cancellations regarding refunds and future cruise credit with Royal Caribbean depends on when your sailing was cancelled. Can you give me direct contact of FCC customer care if you have? Of course it'll have completely different messed up problems of its own. But, now there are a bunch of FCCs out there somewhere. You could lose your remaining FCC value, or some lines will allow the rest of the FCC to go towards onboard credit. Not that I know of but BOY would that be nice ! Be sure to have your Royal Caribbean FCC certificate number on hand. Future cruise credits typically have a specific dollar value assigned to them, usually based on the amount the passenger paid for the canceled cruise. I received this last night. Good to know, thanks! If you have an account, sign in now to post with your account. Theseare all standard policies. Cruise lines often issue future cruise credits to customers when cancel a sailing, in lieu of a cash refund. Future cruise credits were given to guests as a kind of voucher to represent the amount paid for a cruise. Royal Caribbean wants changes like this and today's change to providemore flexibility for anyone with a FCC, instead of them acting as a kind of boondoggle. Asia Pacific; EMEA; Latin America; UK Solicitors; UK Bar; United States Aussie proud. If your future cruise credit exceeds the cost of the cruise, a new future cruise credit will be issued in the amount of the leftover balance. Like what you see? Paste as plain text instead, If you opted in for Cruise with Confidence, you will have two Future Cruise Credits the original Future Cruise Credit and your Cruise with Confidence Credit. By Sarah Bretz. You will receive an email letting you know if your credit was valid. Funds held in penalty refers to the fare price paid for a cruise, which becomes a penalty if a cruise is canceled too close to the sailing date. CRUISE HIVE LTD 2008-2023. . Looks like it definitely will go to both TA and guest. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. If you booked your cruise as a package with hotel and flight included it can be more complicated but the cruise line should know how much the cruise fare portion was. This new policy also applies to FCCs through Royal Caribbeans sister line, Celebrity Cruises. Royal Caribbean Future Cruise Credits | How To Use Them With Harr Travel! Have your Future Cruise Credit number ready. Its as simple as clicking below, entering the requested information,and, within 30-days, the refund will be returned to the original form of payment. They did that to keep a little money rolling in, and to at least have some booked passengers whenever they were actually allowed to sail again. Royal Caribbean has made it quite easy to redeem a future cruise credit, whether you are booking directly or with a travel agent. Sign up free or chat with an expert to find out more. Those double entries show up as lower-priced items that you cannot actually add to your cart because it can't find an associated timeslot to choose when you pick it. I want to check on the old numbers to see when active so I can reach out to a travel agent with everything ready to go. All pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment. A future cruise credit above the amount you paid may be enticing, but if you have the option to get a refund, that may make more sense for flexibility. Some cruise lines will let you use the credit to pay off an exciting booking but many will not. And while there are still a lot of unknowns related to COVID-19, we do know it presents the most serious health risks to older individuals, the immunocompromised, and those with serious underlying medical conditions. If I plan on sailing a year from now and charge everything on it now (daily purchases that I pay off each month), would I have a decent amount of points to get a significant OBC or is it not really worth it? Select your cabin type . GRAMMAR REFERENCE AND PRACTICE. 2. Review your options carefully and consider external factors before making a decision. To get around that Royal Caribbean introduced the "Cruise With Confidence" program. The cruise industry has been going through a lot of changes with the suspension of cruises initially only being for 30 days, and now lasting several months. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. That frustrated many of RCLs customers. Also, with Princess, if your FCC expires, they send you a check. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use . Started in 2010, Royal Caribbean Blog offers daily coverage of news and information related to the Royal Caribbean cruise line along with other relevant topics of cruising, such as entertainment, news, photo updates and more. First up, we got to talk about bath Bed Bath & Beyond. Twitter messaging is sometimes helpful. Future Travel Credits are subject to the individual travel suppliers terms and conditions. Otherwise, a few things could happen again, depending on the cruise line. Should I cancel before the final payment date and take a FCC for the deposit amount since the deposit is nonrefundable?? You apply it just like any form of payment you a Check apply it just like any of! Of FCCs out there somewhere through Royal Caribbeans sister line, Celebrity cruises request for any funds paid over-and on... 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